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Gifthealth guides you through each step of your prescription journey using timely SMS notifications so you always know what to expect. Here’s a look at the typical patient journey from prescription through delivery.

• You will receive a welcome text message once your prescription enters our system, letting you know that follow-up communication is coming.
• After your prescription is processed, you’ll receive a text with a secure checkout link to complete your order.
• If checkout is not completed, reminder texts will be sent over the next few days.
• Once checkout is complete, you’ll receive a confirmation message along with a link to important medication information and instructions for use or injections.
• You’ll receive a text notification when your order is being prepared to be shipped.
• Another text will be sent once your order has shipped, including a tracking link.
• You’ll be notified when your package is out for delivery.
• A final message will confirm that your package has arrived.
• If a refill is available, you will receive a reminder to check out for your next dose 21 days after your previous shipment.

Prescription orders typically ship within 1–2 business days via next day air delivery. In fact, 98% of patients receive their package within one business day after checkout.

Your healthcare provider sends your prescription to Gifthealth to help make the pharmacy process simpler, more affordable, and easier to manage. Gifthealth works closely with manufacturers to apply available savings programs and help patients access medications at the lowest possible cost when options are available. We also help match patients with medication options that best fit their needs. For example, with colonoscopy prep, that might mean identifying a lower-volume liquid or tablet-based option when appropriate. Our online pharmacy team supports you through each step—answering questions, coordinating delivery, and helping reduce the complexity that can come with a traditional pharmacy experience.