Shipping & Delivery
Orders typically ship within 1–2 business days after checkout via next day air delivery. In fact, 98% of patients receive their medication within one business day of shipment. Orders ship Monday–Friday only; weekend and holiday orders ship the next business day.
We use temperature-controlled packaging including ice packs, insulation, and bubble wrap to maintain medication integrity throughout transit.
Contact us right away via chat on www.gifthealth.com or by calling (833) 707-6619. If your medication feels warm upon arrival, we’ll assess the shipping timeline and determine next steps.
Common reasons include an incorrect or incomplete shipping address or a missed delivery window for refrigerated items. If this happens, we’ll work to send a replacement — contact us at (833) 707-6619 to confirm.
No. By federal law, prescription medications cannot be returned to a pharmacy for reuse or resale — even if unopened. All medication sales are final. If there is an issue with your order, please contact us and we’ll resolve it quickly.
Orders ship Monday–Friday only. Weekend and holiday orders ship the next business day. Puerto Rico orders ship Monday–Wednesday only.