Welcome to the Gifthealth Patient Information Center

Your doctor has partnered with Gifthealth for your upcoming colonoscopy because they want what is best for you!  We have created this webpage to help you understand what is next. 

At anytime in this process if you have questions our Patient Care Team is Ready to Help You:

What happens next?

We will contact you to verify your address and start the check-out process.
Be on the lookout for a text msg with a check out link or a phone call from Gifthealth.
If you have a co-pay, we will collect your payment.
Sit back and relax -  your bowel prep supplies along with your provider instructions will be shipped for FREE to your door.
No trips to the pharmacy.
No hassles with insurance.
No apps, portals or passwords needed.
Automatically applies discounts and coupons.
Get ready to get the lowest possible price with the least amount of effort for your medications.

Sample Text Messages You Will Receive

Hi Tom! Welcome to Gifthealth Pharmacy.  We’ve received your prescription from Dr. Jones.  To order online, and check out click here: link to checkout
Gifthealth Pharmacy: Your medication is on the way! Tap here to track your order: https://www.fedex.com/fedextrack/?trknbr=776407649886
To provide you with more information on your prescription from Dr. Jones, we first need to verify your information. Last Name, First Name, Date of Birth:  Month, Year, Day.

Samples of text you will receive

Text you receive from 833.300.7795 are not spam.  That is Us Trying to Coordinate your Bowel Prep for You!

Thank you!

Why is it better than standard pharmacy services?

Gifthealth has many benefits over using a standard pharmacy for your bowel prep
Standard Pharmacy
FREE delivery to your door anywhere in the country
Works with ANY and ALL insurance (so you don’t have to)
Applies all available coupons and discounts to determine your lowest cost
Automatically determines lowest payment option, cash or insurance
Patient Representatives ready to support you through email, chat, phone
It’s easy to see why doctors are making the switch to Gifthealth for their patients. We are a modern pharmacy tech solution that removes the hassle for you.

If you do have any questions, our Patient Care Team is Ready to Help You!

Proven Success

Customer representatives were very pleasant and handled the prescription order quickly, efficiently, and professionally.
Service rep found a discount for me for the meds I need. Service above the call of duty. Positive encounter.
Everything went smoothly. Also, this pharmacy is $50 less than my previous pharmacy


Does my insurance cover my medication?

Not all insurances cover every bowel prep. We ensure we find the most cost-effective price for you. If your insurance does not cover your bowel prep, we apply our lowest price or utilize a manufacturer program. This always ensures you get the best price possible.

Will my medication still be good if my procedure is several months out?

Most medications that are dispensed are good for 2+ years to ensure you have plenty of time before expiration, even if your procedure is several months out.

How will I receive my medication(s)?

Your medication will be shipped to you. Please be sure to check out ASAP so we can ensure your medication(s) arrive in a timely manner.

How is my medication shipped?

Your medication will be shipped to you via USPS or UPS depending on the needs for the delivery. We are able to ship to PO boxes as well as standard addresses.

How long will it take to receive my medication after I pay?

Your medication will arrive in 7-10 business days. If your procedure is prior to the typical delivery timeline, we will expedite your medication to ensure it arrives in time.

Do I need to take the entire preparation?

Yes. Failure to do so can result in an incomplete exam which can increase the chance that something could be missed and that you may have to repeat the procedure/preparation.

My appointment is early in the morning. Do I really need to wake up in the night to drink the second half of the preparation solution?

Yes. Even without anything to eat, your gastrointestinal tract will produce fluids that can make it difficult to see inside of your colon. You must complete the solution as close to the appointment as possible, while making sure it has finished working before your travel. Therefore, you must start drinking the second half of the bowel prep solution as instructed before your appointment.

Is there any way I can make the preparation solution taste better?

Yes. Although the preparations are much better than they used to be, you can try these suggestions:

• Add Crystal Light or Kool Aid powder to it (no red, orange, or purple varieties).  You should add this to one cup first to make sure you like the taste before adding it to the entire preparation.

• Suck on a Popsicle to numb your tongue before drinking the prep solution (again no red, orange, or purple).

• Chill the preparation solution

• Use a straw near the back of the tongue to drink the solution.

• Hold your nose and drink as quickly as possible

• Suck on a lemon slice after each glass

• Suck on hard candy after each glass

• Rinse your mouth with water or mouthwash.

Why can’t I take all the preparation the day before the procedure?

Studies show that splitting the solution into two doses works better to clear the colon. You must take the preparation in two doses; half the day before and half the morning of, regardless of the time you’re scheduled. Failure to do so can result in an incomplete exam which can increase the chance that something could be missed and that you may have to repeat the procedure/preparation.

My bottom is so sore. Is there anything I can do to help with this?

Yes. Try these suggestions:

• When cleaning the area avoid rubbing.

• Gently pat with a wet washcloth or disposable alcohol-free wet wipe/baby wipes.

• Apply Vaseline or A&D ointment liberally.

• You may use a medicated wipe such as Tucks.

• Warm baths or sitz baths are also helpful.

I feel nauseated. Is there anything I can do?

Yes. Try these suggestions.

• You can take a short break from drinking the laxatives.

• Try drinking ginger ale or another clear liquid to help settle your stomach.

• For severe cases, consider asking your personal physician to prescribe an anti-nausea medicine to help relieve your symptoms. Continue your preparation when the feeling has subsided.

I started vomiting the preparation can I still have my procedure?

Maybe. It depends on how much preparation you were able to drink and how well the preparation has worked. If you were able to keep 75% of preparation and are passing clear liquid, then you may be able to proceed. However, if you have solid stool or were unable to keep down less than 50% of the preparation then you will   probably need to reschedule.  If you are unsure, contact your provider.

I haven’t finished the preparation solution, but I seemed to be all cleaned out. Do I have to finish the solution?

Yes. Sometimes it may seem clear, but the small intestine will continue to empty its   contents into the colon. Your colon must be completely emptied to help ensure an accurate and thorough exam. Failure to do so can result in a colon which is not clean enough which can increase the chance that something could be missed and that you may have to repeat the procedure/procedure.

I started my laxatives and I have not had a bowel movement yet. What should I do?

Patients will have different responses to the laxatives. Some may have a bowel movement immediately; others it may take 2 hours or longer. Continue drinking clear liquids and follow your bowel preparation instructions.