Privacy Policy

Last Updated: May 2021

This Privacy Policy describes how we collect, use, share, and protect your personal data in connection with the Services. Please be sure to read this entire Privacy Policy.

1. Introduction

Your privacy matters to us! The Gifthealth Platforms and Services are designed to minimize the amount of data we collect about those who visit or use our Services. However, to interact with you and improve the Services, we do collect some information. 

Gifthealth operates pharmacy medication delivery Services. This Gifthealth Privacy Policy (“Privacy Policy”) describes how GiftHealth, Inc. collects, uses, and shares the information you provide to us to our Platform, like this website located at, mobile applications, forums, blogs, and other online offerings, and in the Services that we provide both online and offline. Furthermore, this Privacy Policy describes your rights and choices, and how you can contact us about our privacy practices.  By accessing, downloading, or otherwise using our Platforms, you accept and agree to be bound by this Privacy Policy in full. If you do not accept this Privacy Policy, do not access, download or otherwise use our Platform and Services. 

Capitalized terms used in this Privacy Policy and not otherwise defined shall have the meanings provided for those terms in the Gifthealth Terms and Conditions of Use. Our privacy practices may vary among the countries or territories where we operate to reflect local legal requirements.

2. Collection of Your Personal Information.

Information You Provide

Gifthealth collects, processes, and retains personally identifiable information from you when you interact with our Platforms and Services. We do not collect any personally identifiable information about you unless you voluntarily provide it to us.

Personally identifiable information that we collect from you includes:

  • We collect log-in credentials (such as user ID and password) and security questions and answers.
  • We collect your name, date of birth, email address, and contact information when you register for an account.
  • We collect any information you choose to include in your messages or responses when interacting with us through our Platforms and Services, including via online forums, inquiry forms, our support portal and messaging services.
  • We collect your payment information and associated contact information when you engage in transactions.
  • We collect the standard information required to fill your prescription, such as your prescribing physician’s information, insurance information, and prescription information. We use this information in order to provide you with our prescription delivery services.
Information We Collect Automatically

We automatically collect certain information about your computer or mobile device hardware and software. This information may include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our application and website.

To the extent that information collected through the Platforms and Services is protected health information, as defined under the health insurance portability and accountability act of 1996 and any regulations promulgated thereunder (“HIPAA”), the information is governed by this Privacy Policy. Gifthealth will only access, use, or disclose protected health information as permitted by applicable federal and state laws, including HIPAA.

3. Use of Cookies

When you visit or use our Platforms and Services, we and our partners may use “cookies” and other technologies to help you personalize your online experience. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. Other tracking technologies, such as pixel tags (also known as web beacons and clear GIFs), page tags, and script, may contain small transparent image files or lines of code to, among other things, track the actions of users (such as email recipients), measure the success of our marketing campaigns and compile statistics about usage of our Platforms and Services.

We may use cookies and other tracking technologies for any of the following purposes:

  • Site operations, including to enable features on our Platforms and Services, such as remembering your preferences, tracking the number of times you have been shown an advertisement, generating aggregate statistics about how people use our Platforms and Services, and for error management and troubleshooting.
  • Analytics, including to allow us to understand how our Platforms and Services are being used, track the performance of our Platforms and Services and make improvements.
  • Target Advertising, including to deliver tailored communications or advertising based on your preferences or interests across services and devices and measure the effectiveness of advertisements.
  • Social media, including to enable the sharing of content from our Platforms through social networking and other sites.

As a general rule, we do not collect personal information via cookies unless you have given us your permission to do so. You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our Services.

4. How Your Information is Used.

We will only use your information in the following ways:

  • To the extent permitted by law.
  • To provide our Services to you.
  • To improve our Services.
  • To communicate with you.
  • To facilitate your payments.
  • To track and display consumer behavior, such as tracking historical transactions, payments, invoices, receipts, and past order information.
  • When necessary for legal compliance.
  • Aggregated data collection.
  • Merger, sale, and other asset transfer.
  • For dispute resolution.

5. Sharing Information with Third Parties.

We do not sell, rent or lease our customer lists to third parties. However, we may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

Additionally, we may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on our Services; (b) protect and defend our rights or property; and/or (c) act under exigent circumstances to protect the personal safety of our users, or the public.

We may include third-party links on our Platforms. Please review the privacy statements of the websites you choose to link to and from Gifthealth so that you can understand how each website collects and uses your personal information. We are not responsible for the privacy statements or content on Platforms outside of Gifthealth.

6. Marketing Emails

If at any time you would like to unsubscribe from receiving promotional or commercial emails from us, you can click the unsubscribe link at the bottom of any email or email us at: We will comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing-related emails from us, we may still send you important administrative messages.

7. Children’s Information. 

Our Platforms and Services are intended for users age thirteen and over. We do not knowingly collect information from children. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.

8. Security of Your Personal Information.

We implement and maintain organizational, technical, and administrative security measures designed to safeguard the information we process within our organization against unauthorized access, destruction, loss, alteration, or misuse. These measures are aimed at providing on-going integrity and confidentiality for your personal information. We evaluate and update these measures on an ongoing basis. Your information is only accessible to personnel who need access to the information to perform their duties. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed; and (c) that we will not be liable for any damages, claims, liability, or causes of action that arise as a result of any such security breach.

9. Data Retention.

We retain your personal information for as long as we have a relationship with you, subject to applicable law and regulation. When deciding how long to keep your personal information, we consider our legal and regulatory obligations and internal personal information management policies.

Right to Access and Deletion.

You have the right to request access to or deletion of the personal information about you and information regarding the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it. To protect our customers’ personal information, we will verify your identity before we act on your request to access or delete. We may have a reason under the law why we do not have to comply with your request or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

10. International Users.

We are a United States based company. If you are using any of our Platforms or Services from outside the United States, please be aware that you are sending information, including personally identifiable information and data, to the United States where our servers are located. By providing us with your information, you agree to this transfer.

11. Changes to this Privacy Notice.

We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the site, application, and/or Services after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

12. How to Contact Us.

If you have questions, requests, or complaints related to your privacy, we welcome you to contact us with your questions or comments at: