Patient Resources
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Prescriptions & Getting Started

Prescriptions & Getting Started

Ask your provider to e-prescribe to LillyDirect Self Pay Pharmacy Solutions:

  • NPI: 1689411712
  • NCPDP: 3692539

You’ll receive a text confirmation once we receive it.

You’ll receive a welcome text letting you know we have your prescription. Once it’s processed, you’ll receive a secure checkout link via text to complete your order. From there, we handle the rest — including preparation, shipping, and delivery updates.

You’ll receive a text confirmation when we receive your prescription. If you haven’t heard from us, confirm with your provider that it was sent to LillyDirect Self Pay Pharmacy Solutions (NPI: 1689411712 / NCPDP: 3692539).

Common issues include missing quantity, unclear directions, or not specifying the formulation (vial vs. KwikPen). We’ll notify your provider directly and await a corrected prescription.

Click the link anyway — you'll be prompted to request a new one automatically. If you have trouble, contact us via chat at gifthealth.com or call (833) 707-6619.

No. Zepbound vials are only available through LillyDirect/Gifthealth and cannot be transferred to a local pharmacy. If you prefer the auto-injector formulation, a new prescription from your provider would be required.