Gastroenterology FAQs

You’ll receive a welcome text letting you know we got your prescription and that we’ll follow up soon with next steps. Everything you need to know about your prescription process—clear, easy, and stress-free!

Once your prescription is entered into our system, you’ll get a text message with a checkout link. Just tap and follow the steps to place your order! We’ll automatically run your prescription through your insurance and apply any available discounts, so you will pay a discounted price if your insurance does not cover your bowel prep!

No worries, we’ve got you! You’ll receive friendly reminders over the next 3 days to complete your checkout.

You’ll get a confirmation message confirming your order.

Once your order ships, you’ll receive a tracking link via text so you can follow it right to your door!

• We are Insurance-friendly – We run it through your insurance.
• We offer Automatic discounts – You pay no more than $50 out of pocket.
• We have Free shipping – Delivered to your home with no extra fees.

If you’re wondering why Gifthealth is the best choice for your medication needs, here’s what sets us apart:

• Free Delivery - We provide complimentary delivery of medications straight to your door, saving you time and hassle. 
• Availability - Our pharmacies have medications readily in stock, so you don’t have to worry about delays or waiting for refills.
• Strong Relationships with Doctors - We collaborate closely with doctors' offices to streamline the prescription process and offer approved alternatives when needed.‍
• Cost Savings - We automatically apply eligible coupons and manufacturer programs to help reduce medication costs. Our goal is to ensure you get the best value for your medication!
  

If your bowel prep prescription wasn’t sent to your regular or local pharmacy, don’t worry! Here’s why we fill the majority of these prescriptions:

Free Delivery - We offer free delivery right to your door, making it easier for you to get your medication.

Automatic Application of Eligible Manufacturer Coupons - We automatically apply any eligible manufacturer coupons, which could save you money!

Readily Available Medications - Many common bowel prep medications are readily available and we can get them to you quickly.

Alternative Options - We offer alternative options for your prep if the specific medication isn’t available at your pharmacy or if another option works better for you.

If your procedure is scheduled months ahead, here’s what you can do to stay ahead of the game:

Order Your Bowel Prep Early - You can order your bowel preparation medications in advance as they have a long shelf life of 1-2 years. Ordering early ensures you have everything you need well before your procedure.

Confirm with Your Doctor’s Office - Once the prep is ordered, we’ll confirm that your doctor’s office has received the information and prep details. This way, you’re all set and don’t have to worry about last-minute preparations

We’re here to help! The best way to get in touch with us is:

Chat with us: For quick responses and easy communication, please use our chat feature on gifthealth.com. We’re ready and available to assist you!

Give us a call: If you prefer to speak with someone directly, you can always call us at (833) 614-4438. We’re happy to help however you prefer!

No matter how you reach us, we’re here to support you every step of the way!

There are several options for bowel prep, depending on your needs and preferences. Here’s a quick breakdown:

SUTAB

• Form: Tablet
• Quantity: 24 total tablets
• Great for: Those who prefer a tablet form over liquid.

PEG-3350 / Gavilyte G / Golytely / Colyte / Trilyte (4L)

• Form: Gallon jug of prep solution
• Great for: A traditional, full-volume prep solution (more liquid to drink).

Suprep, Suflave, PLENVU, CLENPIQ

• Form: Low-volume liquid preps
• Great for: Those who want a lower volume to drink while still getting effective results.

Moviprep

• Form: Low-volume prep
• Great for: Another option for low-volume, more concentrated liquid prep.

MIRALAX

• Form: Over-the-counter laxative
• Great for: A gentler, at-home solution; can be mixed with water.

Bisacodyl (Dulcolax)

• Form: Generic stool softener
• Great for: Helping soften stool and ease discomfort.

Simethicone (Gas-X)

• Form: Gas relief
• Great for: Reducing bloating and gas during the prep.

Magnesium Citrate

• Form: Over-the-counter laxative solution
• Great for: An effective liquid prep that’s easy to find at the store.

Milk of Magnesia

• Form: Over-the-counter laxative solution
• Great for: Another common liquid prep option for those who prefer a milder option.

Ondansetron (Zofran)

• Form: Generic nausea relief
• Great for: Easing nausea if you feel discomfort during the prep.

If you need a gluten-free bowel prep, here are some options that are generally considered safe. While gluten-containing ingredients are typically not included in bowel preps, some are processed on shared equipment. Always check with your healthcare provider to confirm.

Gluten-free Bowel Prep Options:

• Miralax 
• Golytely
• Suprep 
• Gavilyte-G 
• Sutab 
• Suflave 

Important to Note: FDA labeling means that these products contain less than 20ppm of gluten in the final product, which is generally considered safe for most people with celiac disease. Always check with your doctor if you have specific concerns or allergies!

Some patients may experience hypersensitivity reactions to certain ingredients in bowel prep medications. Here’s what you need to know:

Polyethylene Glycol (PEG)

• What it is: PEG is commonly used in many bowel prep medications.
• Possible reactions: Some patients may experience hypersensitivity to PEG, which could cause skin reactions or gastrointestinal issues.

Increased Risk for Certain Conditions

• Patients with ulcerative colitis (UC), inflammatory bowel disease (IBD), or irritable bowel syndrome (IBS) may be at higher risk for hypersensitivity reactions.
• Always consult your healthcare provider if you have any of these conditions.

Review Drug Labels

• Always review both active and inactive ingredients in your bowel prep medications. This helps you identify any components that may trigger hypersensitivity.

If you’re looking for bowel prep options that don’t contain PEG, here are a couple of alternatives:

• Clenpiq - A low-volume liquid prep that’s easy to take, without PEG.nGreat for those who want a quicker, more manageable bowel prep experience.
• Suprep- Another low-volume liquid prep that also doesn’t contain PEG. Designed to be effective while reducing the volume of liquid you need to drink.

Sulfates and sulfa drugs are not the same thing. Sulfates are salts or esters of sulfuric acid and are commonly found in products like shampoos, soaps, and some medications (including certain laxatives). Sulfa drugs (also called sulfonamides) are a group of antibiotics that some people are allergic to. Therefore, an allergy to sulfa drugs does not mean you are also allergic to sulfates.

‍Laxatives that do NOT contain sulfates include:

• Miralax
• Senna
• Fleet Enema

Always double-check with your pharmacist or doctor if you have allergies or sensitivities!

To process your insurance for prescriptions, you’ll need to provide the following info from your insurance card:

RX BIN -A 6-digit number (often found under “Plan Code”). This step is critical to ensure we’ve got the right info.

RX PCN - This can include letters and numbers. Please enter the exact info from your card — accuracy matters!

Member ID - Typically a mix of numbers and letters. You might need to add a suffix (like 00, 01) — this helps us get it right!

RX Group - A combination of letters and numbers. This might differ from your medical insurance group number. Double-check to avoid delays!

If your medication wasn’t covered by insurance, here’s why that might be happening:

Formulary List

• Medications covered by your insurance are part of a formulary, which is a list that varies depending on your insurance plan.

• If your medication isn’t listed, it may not be covered

Contact Your Insurance Provider

• For more details about your coverage, reach out to your insurance provider. They can help explain why your medication isn’t covered and whether alternatives are available.

Next Steps

• Explore Alternatives: If your medication is not covered, your insurance may offer alternative medications that are included in your formulary.
• Appeal: Some insurance plans allow you to appeal the decision, so check if that’s an option.

Here’s how you can get discounts on your bowel prep medications. Use the specific coupon codes based on your insurance coverage and medication.

SUTAB:

• BIN: 610852
• PCN: 2001
• GROUP: WCSEB4105
• MEDICARE GROUP: WCSEB4502
• MEDICARE ID: Download a specific coupon
• COMMERCIAL ID: 42573918552
  Click here to access your SUTAB copay coupon

CLENPIQ:

1st Coupon – Use only if insurance does not cover anything and you want to “split the bill.”

• RxBIN: 601341
• RxPCN: OHCP
• RxGrp: OH1602261
• RxID: F27100136182

2nd Coupon – Use if insurance covers part and you want to “split the bill.”

• BIN: 601341
• PCN: OHCP
• Group: OH1602391
• ID: J87100136180

PLENVU:

• BIN: 019158
• PCN: CNRX
• GROUP: AC68037003
• ID: 39275793763
• MEDICARE: Download a specific coupon